CEO

During Season 3, Episode 14 (Hartsfield’s Landing) of the hit TV series The West Wing (1999-2006), President Bartlet (Martin Sheen) and Sam Seaborn (Rob Lowe) talked about a foreign policy dilemma and how to negotiate a way forward that would avoid military conflict. While the two were playing chess, Sam questioned the President’s stand on
0 Comments
At a time when corporations are making headlines for the wrong reasons—toxic culture chief among them—and employee burnout is on the rise, people are looking to their leadership to do better, act with greater integrity, and prove that they are worth following. But cultivating that loyalty, especially among a scattered workforce and during a time
0 Comments
People new to managing are not usually taught how to level up in their new role. They become stuck a vicious cycle of reacting, redoing, and responding to stay across everything. If you are new(ish) to leading you may find you are operating at a level too low. You are immersed in the detail, which
0 Comments
As technology evolves, so does cybercrime. In fact, most people do not realize that today’s cybercriminals leverage the same technologies, business models, and service offerings that ordinary, non-criminal enterprises use. Similar to the software-as-a-service (SaaS) model where consumers access software and services in exchange for a monthly or recurring fee, the market for cybercrime-as-a-service (CaaS)
0 Comments
The high-end customer segment is one of the fastest-growing components of today’s marketplace. According to a recent study by Technavio Research, the luxury goods market is predicted to grow $33 billion over the next five years.  Even as the economy proclaims inflation, wealthy (and wannabe wealthy) consumers have shown little change in their preferences and
0 Comments
Millions of people make New Year’s resolutions every December 31st.  But according to U.S. News & World Report, the failure rate for New Year’s resolutions is around 80 percent, and most people lose their resolve by mid-February.  Why? Because when it comes time to take action, we deliberate and dither.  We wait for the free time,
0 Comments
Resiliency, trust, and connecting through a shared sense of purpose. Which metrics do you like to use when presenting to your Board of Directors or adjusting your strategic plan? In addition to the usual financials, I find it interesting to ask fellow business leaders about the bellwethers they monitor. For me, it’s the Edelman Trust
0 Comments
During 2017-21, Fortune 1000 companies paid senior executives more than $180 billion to develop and execute strategy. But execution requires that senior executives come to agreement on that strategy, and our research shows that this doesn’t always happen. We recently conducted a study of more than 100 senior executives in five companies ranging from $15 million
0 Comments
It didn’t take long for Paul Miller to realize that his people were at a breaking point. Once Covid hit, sales at Questex, which earned the lion’s share of its revenues from in-person conferences and trade shows, cratered. By mid-2020, staffers were working long hours as the company pivoted to online events. “People were bursting
0 Comments
While Russia’s invasion of Ukraine may feel like a giant leap backward for civilization, how business has responded may also mark the beginning of a huge leap forward. Hundreds of U.S. companies have curtailed or entirely stopped doing business with Russia in response to its indiscriminate war on Ukraine. These corporate actions have been widely
0 Comments
As a retailer, you’re no doubt focused on growing product sales. This is important, but can sometimes lead to missing the forest for the trees, leaving other revenue streams untapped. This is where retail media enters the picture. Retail media enables you to monetize your digital spaces by letting vendors/partners promote their products throughout the
0 Comments
There is no doubt that CEOs are an integral part of every organization. They play a key role in strategic planning and decision making which further shapes the direction of the business. Although the Chief Executive Officer is also considered the highest-ranking member of any firm, it is the vast range of duties in his
0 Comments
Low pay has been singled out as the big reason why workers have been quitting as part of the Great Resignation, but the reality is more complex. After a comprehensive study of 34 million online employee profiles, the MIT Sloan Management Review this year found a “toxic work culture” was by far the biggest reason
0 Comments
Today, LinkedIn has become a primary community of professionals from all over the world. With the Internet being flooded with numerous social media forums for socializing, LinkedIn offers a more sophisticated platform for professionals to socialize and arrange interactions that further their and others’ academic and professional interests. It is the place where there are
0 Comments
“Transactional success” was one of the strategic goals for Mona Ataya when she founded and grew Mumzworld into the largest online baby shop in the Middle East. I heard Mona Ataya’s story as she was interviewed by HBS professor Ranjay Gulati for his What They Are Made Of series of podcasts. I thought about the
0 Comments
“It takes 20 years to build a reputation and five minutes to ruin it.” – Warren Buffett Remaining competitive in your industry is challenging with a tarnished reputation. In today’s news cycle, reporting on an organization’s downward reputational spiral can be difficult to watch — especially when that impairment is the result of application downtime
0 Comments
Many companies tout a desire to create a diverse work environment, but public proclamations that result in half-hearted efforts are a far cry from true, equitable diversity. To me, this begs the question of intention. Why are companies championing corporate diversity—is it for optics or value signaling, or for the betterment of business innovation? Lack
0 Comments