CEO

The concept of a beginner’s mindset comes from Zen Buddhism and the word Shoshin, translated as looking at every situation as if you are seeing it for the first time. With the world changing as rapidly as it is, we’re seeing things for the first time almost every day. Yet it can be our nature
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Five years ago, Joe Walsh struggled with the number of people leaving the employ of small business software provider Thryv Holdings, where he has served as CEO since 2014. Many employees grumbled about the 45-minute commute to the public company’s Dallas, Texas, headquarters, their eyes open for better job opportunities elsewhere. “I remember saying to
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Talent retention is a critical component of organizational growth, and with prominent headlines about the “Great Resignation,” this concern is top of mind for many leaders. How can you know if your top performers are considering a new opportunity? More importantly, how can you persuade them to stay? While zero turnover is unrealistic and undesirable,
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As a General Motors Supply Chain leader for over 25 years and now a small business owner, my experience has proven that successful operating fundamentals are the same, no matter the size of the company.  For both General Motors and Classic Auto LLC, this means optimizing data, capacity, and processes in order to find, satisfy,
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The conversation around the Great Resignation is not letting up and for good reason. The severity of the news varies by industry and role (mid-career technology and healthcare workers are reported to be leaving most). But however your organization is classified, maintaining a roster of excellent team members is important to its health and resiliency.  
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For B2B companies, being metaverse-ready means building the capability to digitally engage with customers in a multi-person immersive environment.  Imagine getting ten customers from their offices (or homes) all over the world to engage simultaneously in a digital workspace where they participate actively to discover the value of your solutions in the context of their
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In my years advising and working alongside Fortune 500 CEOs, Presidential appointees, and other C-Suite executives, I’ve seen many talented individuals fall into the trap of being defined solely by their position, rather than their legacies of amazing outcomes. When they departed their jobs, they were surprised that their calls were not as promptly returned
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“I don’t see how we can replace the serendipitous idea generation of hallway conversations. If we don’t return to the office full-time, we’re going to lose out to rivals who do so and gain the benefits of serendipity.” That’s what Saul, the Chief Product Officer of a 1,500-employee enterprise software company, told me at his
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It’s often said that “people don’t leave companies, they leave managers.” So if you’re seeing significant turnover in a team—or among your direct reports—then the source of the issue probably sits with you, the leader, not the team. I have found that if you want to build engagement that lasts, you need to work on
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Dr. Daniela Ferdico is the co-creator of a unique non-profit organization entitled “Sensory Access.” Sensory Access provides resources, consultation, planning and implementation to bring solutions to event organizers while creating inclusion and accessibility for people with sensory processing difficulties. By doing this, autistic individuals, and people with sensory issues such as epilepsy, Down Syndrome, PTSD,
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Chris Brogan, author, keynote speaker, Chief of Staff to the CEO of Appfire, and an all-around good guy, began a practice in 2006 that I’ve always admired. It’s called My Three Words. I have not always adopted it consistently over the years, but when I have, I found it to be everything Chris suggests it
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