CEO

If you keep up with the news—and frankly, even if you don’t—you’ve heard plenty about “the great resignation.” New research by Microsoft predicts that more than 40 percent of the global workforce are considering leaving their employers this year. This is an alarming statistic. I’ve spoken with many leaders and we are all grappling with

A toxic leader is someone that hasn’t learned the correct leadership style to maintain a successful team, damages the well-being of their employees, and fails to contribute to a positive culture. Unsurprisingly, these toxic leaders can deeply impact the employee experience. Here’s how to retrain them for the better. More than almost anything else, the

I still remember the best pitches I’ve ever heard over a decade later. I don’t remember the CAC or the LTV. I don’t even remember the business model or the revenue projections. Truly exceptional pitches are that memorable and it’s all because of how their story is told. As a corporate storyteller I’ve helped hundreds

After writing Inclusive Leadership and The Future of Work as a follow up to The Future of Work: You Don’t Need a Plan. You Need a Commitment, one could argue that this piece is less a Part II and more the completion of a trilogy. Neither was intentional – simply evolutionary. That said, I delivered

What boards should keep top of mind as they refresh strategies to be future-ready. In brief Management and the board should define “long-term” and develop a strategy that is focused not on where the organization “is going” but where it “can go.” It is essential for an organization’s talent strategy and ESG priorities to be

Workers with disabilities often face everyday obstacles in the workplace. It’s no coincidence that in the U.S., the unemployment rate for people with disabilities (10.9%) is significantly higher than it is for people without disabilities (5.9%). The number of workers with disabilities is also higher than many people realize; 25% of American adults suffer from

In a world of ever-evolving change and uncertainty, leaders need many different skills to drive performance and deliver exceptional results for their organizations. The best leaders know how to motivate and inspire others. They do this through vision setting, aligning people on key priorities and initiatives, and holding people accountable to performance expectations. To do

Sharing very bad news with employees—e.g., layoffs, department eliminations, benefit cutbacks, etc.—is among the most difficult and stressful communications a leader can make. But that burden comes with the job. Delivering highly consequential news to staff isn’t the role of human resources or internal communications executives; it’s the role of the chief executive. At the

Everyone is having a hard time these days. The fourth, very contagious wave of the pandemic is the proof that, despite expectations, it will take some time until life goes back to normal. The optimism associated with the discovery of the COVID-19 vaccine and the vaccine rollout is unfortunately behind us, as we have to

Buckle up, The Great Resignation is heading Australia’s way is the title of a podcast on Australia’s Broadcasting Channel. Truth is, I believe the Great Resignation is already here. I am based in Perth, I support clients’ globally. I have seen seismic shifts in the Ways of the Workplace abroad, however here in Perth, not much

Risk is involved any time money changes hands. Accounts payable departments are constantly under attack from bad actors trying to trick them into sending money to fraudulent bank accounts. However, tight internal controls, ongoing training, and payment automation can all help reduce the risk. Payment automation enhances AP and finance security. It’s expensive and time-consuming

Creativity is the most distinguishable quality for every leader in every domain. Creative leaders display distinctly different behaviors, values, and characteristics from traditional management, and they get exponential results, inspire creativity in others, build productive teams, and drive successful businesses. They embrace originality and make unique connections between disparate universes past and present to light

Many business leaders talk about the value of diversity, claiming that they view the individual differences between their employees as a source of tremendous strength. These same leaders might even back it up by broadening their recruitment strategies, looking beyond top MBA programs for job candidates, seeking hires from other industries, and/or prioritizing minority applicants.

Over the years in his career as the global research director of Deloitte LLP’s CFO Program, Ajit Kambil has seen countless examples of executives being promoted to C-Level positions without having the tools needed to communicate their visions to their stakeholders. “As a C-Level executive taking on a new role, it’s important to quickly establish

As leaders are just about to see the benefits of this year’s marketing decisions, they soon realize it’s time to start planning marketing strategies for 2022. Thankfully, as the economic recovery gains momentum, hopefully, marketers will find themselves with a more padded budget to work with. But, what would be the best way to allocate

In recent weeks, whenever I talk to fellow business leaders, the conversations inevitably focus on two topics—return to work and retention and recruitment fears. Much of the talk about return to work has been very functional, focusing on how often we should expect people to be in the office, how we stagger schedules to make

We see countless examples every day of CEOs who enforce one set of rules for their company, while operating under a completely different set of rules for themselves. This hypocrisy is more obvious to your people than you might think, and can have devastating repercussions for company performance. In my corporate career, I was astounded

When you think about coaching, what’s the first thing that comes to mind? For many entrepreneurs, coaching is synonymous with improving business strategy. And, while they may have heard that coaches are a worthwhile investment, they may feel like they don’t need to spend money hiring a coach, because they already know what a coach

When my client Brian Gaffney stepped into the role of CEO of Allianz Global Distributors, a financial services company with over $90 billion in assets, the company was losing $30 million a year. “My team is made up of incredibly talented people,” Brian told me a short while after assuming the role. “But most of

Running a successful company requires all areas of the business to fire on all cylinders. Smart CEOs strive to create a high performance corporate culture that resonates with employees and reduces expensive turnover. However, at times the organization’s own leadership may unknowingly contribute and encourage a toxic workplace for the sake of success. Proactively addressing