In a world of ever-evolving change and uncertainty, leaders need many different skills to drive performance and deliver exceptional results for their organizations. The best leaders know how to motivate and inspire others. They do this through vision setting, aligning people on key priorities and initiatives, and holding people accountable to performance expectations. To do
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Sharing very bad news with employees—e.g., layoffs, department eliminations, benefit cutbacks, etc.—is among the most difficult and stressful communications a leader can make. But that burden comes with the job. Delivering highly consequential news to staff isn’t the role of human resources or internal communications executives; it’s the role of the chief executive. At the
Everyone is having a hard time these days. The fourth, very contagious wave of the pandemic is the proof that, despite expectations, it will take some time until life goes back to normal. The optimism associated with the discovery of the COVID-19 vaccine and the vaccine rollout is unfortunately behind us, as we have to
Buckle up, The Great Resignation is heading Australia’s way is the title of a podcast on Australia’s Broadcasting Channel. Truth is, I believe the Great Resignation is already here. I am based in Perth, I support clients’ globally. I have seen seismic shifts in the Ways of the Workplace abroad, however here in Perth, not much
Risk is involved any time money changes hands. Accounts payable departments are constantly under attack from bad actors trying to trick them into sending money to fraudulent bank accounts. However, tight internal controls, ongoing training, and payment automation can all help reduce the risk. Payment automation enhances AP and finance security. It’s expensive and time-consuming
Creativity is the most distinguishable quality for every leader in every domain. Creative leaders display distinctly different behaviors, values, and characteristics from traditional management, and they get exponential results, inspire creativity in others, build productive teams, and drive successful businesses. They embrace originality and make unique connections between disparate universes past and present to light
Many business leaders talk about the value of diversity, claiming that they view the individual differences between their employees as a source of tremendous strength. These same leaders might even back it up by broadening their recruitment strategies, looking beyond top MBA programs for job candidates, seeking hires from other industries, and/or prioritizing minority applicants.
Over the years in his career as the global research director of Deloitte LLP’s CFO Program, Ajit Kambil has seen countless examples of executives being promoted to C-Level positions without having the tools needed to communicate their visions to their stakeholders. “As a C-Level executive taking on a new role, it’s important to quickly establish
As leaders are just about to see the benefits of this year’s marketing decisions, they soon realize it’s time to start planning marketing strategies for 2022. Thankfully, as the economic recovery gains momentum, hopefully, marketers will find themselves with a more padded budget to work with. But, what would be the best way to allocate
In recent weeks, whenever I talk to fellow business leaders, the conversations inevitably focus on two topics—return to work and retention and recruitment fears. Much of the talk about return to work has been very functional, focusing on how often we should expect people to be in the office, how we stagger schedules to make
We see countless examples every day of CEOs who enforce one set of rules for their company, while operating under a completely different set of rules for themselves. This hypocrisy is more obvious to your people than you might think, and can have devastating repercussions for company performance. In my corporate career, I was astounded
When you think about coaching, what’s the first thing that comes to mind? For many entrepreneurs, coaching is synonymous with improving business strategy. And, while they may have heard that coaches are a worthwhile investment, they may feel like they don’t need to spend money hiring a coach, because they already know what a coach
When my client Brian Gaffney stepped into the role of CEO of Allianz Global Distributors, a financial services company with over $90 billion in assets, the company was losing $30 million a year. “My team is made up of incredibly talented people,” Brian told me a short while after assuming the role. “But most of
Running a successful company requires all areas of the business to fire on all cylinders. Smart CEOs strive to create a high performance corporate culture that resonates with employees and reduces expensive turnover. However, at times the organization’s own leadership may unknowingly contribute and encourage a toxic workplace for the sake of success. Proactively addressing
At this point last year, we hoped we’d be on the other side of COVID-19. Instead, the combination of the Delta variant and back-to-school means educators and administrators are finding themselves in a state of flux. Cases in school districts are on the rise. Large numbers of students are quarantining. In some instances, there aren’t
According to the Economist, America is producing more output than it managed 18 months ago – all with roughly six million fewer workers. This has been one of the most defining moments of the past hundred years; automation, smart processes and innovation has replaced what was yesterday seen as an acceptable level of manual process
Headlines are touting 2021 as a banner year for women’s leadership in corporate America. CVS Health is now the highest-ranking business ever run by a woman CEO, Karen Lynch, and Jane Fraser of Citigroup is the very first woman to run a major Wall Street bank. For the first time in history, two Fortune 500
As companies embark on new transformative initiatives, it is important for C-level executives to pay close attention to the execution of these efforts in order to ensure you are getting what you expect. Of course, strategy is your responsibility and is often viewed as “sexier” than execution, but that way of thinking just won’t cut
In April my ex-husband passed away after a very short battle with cancer. It’s an unusual expression – to ‘battle’ with cancer. There was no battle. The cancer was cunning. It arrived unannounced and spread its evil through his body without fanfare. By the time he was aware that he was under attack, it was
I enjoyed listening to Oprah Winfrey’s commencement speech, 2013 at Harvard University. There are several takeaways from her thought-provoking and inspiring speech. An idea flashed on my mind to write an article to identify the true purpose and calling. Many people don’t realize their true purpose and calling resulting in struggling throughout their lives. Identifying
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