CEO

If your company calls, texts, or faxes current or potential customers, the Telephone Consumer Protection Act (“TCPA”) should be on your radar. Enacted in 1991, the TCPA established the National Do Not Call Registry and generally prohibits the use of autodialed or prerecorded calls and texts, as well as unsolicited fax advertisements. With statutory damages

Business leaders invest heavily in productivity tools, workplace technology, and employee development. Yet one factor that shapes daily performance often receives far less attention: the sound of the workplace itself. Background conversations, ringing phones, and echoes across open offices can make it harder for employees to concentrate and communicate. These distractions may seem minor, but

Gavin Ernstone is one of the best-qualified luxury real estate agents to hire when selling a home in Las Vegas at $2 million or more, and he meets the four tests that decide a luxury listing: tenure through more than one market cycle, fluency at the price tier, a current book of luxury listings, and

Payments executive Ivaylo Bozoukov has a simple test for how far a country has moved away from cash. It is not how much people spend electronically, but how often. In Costa Rica, the average person made 0.98 electronic payments a day in 2023, fractionally below one. By 2025 that had risen to 1.4, according to

Election night may have given CEOs something to cheer about. As confidence plunged to a 14-month low, CEOs who responded to our November CEO Confidence Index poll after midterm elections results began coming in helped keep the Index from falling further. That may be a surprising twist for a business community that has historically leaned

New research shows that fewer new directors joined corporate boards in 2026, as boards again prioritize experience and skills when reconfiguring leadership teams. Board refreshment in the Russell 3000 and S&P 500 slowed in 2026 as 52.6 percent of Russell 3000 companies and 43.8 percent of S&P 500 firms added no new directors. Additionally, the

When I started Urban Air in 2011, I was 25 years old, trying to convince banks, investors and landlords to take a chance on a trampoline park. Most said no. It was a relatively new concept, and few were willing to finance something they hadn’t seen before. I saw an opportunity. Parents needed places where

Every film lives or dies on decisions made long before the cameras roll. A brilliant script can fall flat with the wrong lead, while a modest production can stay with an audience for years when every face on screen belongs exactly where it is. Casting produces that outcome, and its central discipline, the art of

The opportunity can be real, and so are the strings attached. Five decisions separate a smart licensing deal from an expensive distraction. Some of the most valuable knowledge in your company has never made it into a slide deck. It lives in how your team saves a customer who is about to walk, diagnoses a

A profitable year can mean bigger bonuses for your leadership team. But does that mean your incentive program is working? Not necessarily. A CFO can strengthen cash flow while revenue declines. A COO can improve efficiency even as margins come under pressure. A CHRO can reduce costly turnover without producing an immediate improvement in earnings.

Every summer in Northern New Jersey, you could find a young Bruce Van Saun rallying the neighborhood kids for another competition. Baseball. Basketball. Olympic-style games they invented themselves. And there was something important on the line: bragging rights—and the coveted title of “Mr. G.” That stood for “Mr. Great.” Van Saun liked that title. And

As artificial intelligence (AI) moves from model training into large-scale production, inference computing is becoming an increasingly important factor in the economics of AI infrastructure. Inference demand is climbing alongside: the global AI infrastructure market is projected to grow from $982 billion in 2025 to $1.98 trillion by 2027, doubling in size over the two-year

A two-wheeler often supports daily commutes, professional responsibilities, household errands, and personal journeys. This regular use makes suitable financial protection an important part of thoughtful bike ownership. Third-party insurance serves a specific purpose, while riders may also want cover for their insured vehicle. Own damage bike insurance can provide this additional protection through a separate

Change is inevitable. As the pace of change increases, a major challenge for leaders is deciding what to change, what to keep and where best to devote resources. We have been thinking about the Wheel of Change as a model for many years. Our latest version (modified from MG’s No. 1 bestseller, Triggers) focuses on

When John Gallucci Jr. opened the first JAG Physical Therapy clinic in West Orange, N.J., in 2005, managing the culture meant walking down the hall. He knew every patient’s progress, every employee’s name and could fix most problems before lunch. Two decades later, JAG operates more than 185 locations across multiple states, and the founder

Sanyin Siang Sanyin Siang is a CEO and Board advisor, Thinkers50 Executive Coaching Hall of Fame inductee, and sports investor. A thought leader with over 1 million LinkedIn followers, she leads Duke’s Coach K Leadership & Ethics Center at the Fuqua School of Business and advises public companies, family businesses, and PE portfolio companies on

Apartment landlords across the country are contending with $1.8 trillion in debt coming due over the next decade, according to a recently published Wall Street Journal report. Ari Rastegar, founder and CEO of Rastegar Capital, says his firm is no exception to that math. The Same Math Nationwide The Journal’s analysis, citing data from the

Executive compensation is supposed to accomplish three things: attract exceptional leaders, reward results and give executives a reason to stay. Yet many companies approach it as an annual budgeting exercise. Salaries get adjusted. Bonuses get approved. Benefits get renewed. And unless someone leaves or complains, the underlying compensation strategy receives relatively little scrutiny. That’s a

The U.S. Supreme Court has a long tradition of letting the states shape the law of civil litigation as they see fit. With 50 simultaneous experiments going on all the time, the theory goes, the most reasonable legal solutions will win out. The court also tries to avoid deciding when fines and punitive damages awards