CEO

Carlette Duffy owns a fully renovated three-bedroom house in Indianapolis. Looking to refinance to help her grandmother with some home improvement projects, Carlette sought an appraisal and was shocked at her home’s low valuation. She tried again, but the second appraisal came in even lower. So Carlette decided to test out a theory. She scheduled

As someone who spends most of his time working in a language that is not my mother tongue, I’m aware I spend perhaps more time than most considering the meanings of words.  It’s always interesting to me how different aspects of the same idea are illuminated by the names we give them. As a CEO

For a long time, video game players have known that the gaming industry has the power to bring people together and build rich, multi-faceted communities. In fact, this sense of identity and camaraderie intensified during the 2020 pandemic, as the gaming world offered a built-in place to gather online when in-person gatherings became unsafe. Video

The World is a Riskier Place: As the COVID-19 pandemic brought unparalleled disruptions to global, national and local supply chains across nearly every industry, supply chain resilience has catapulted to the top of the C-suite agenda where 93% of CEO’s are rethinking their supply chain operating models to become more resilient, responsive and agile.1 And

As the Fall approaches what was to be a welcomed Covid recovery season feels more like an endless New Year’s Eve hangover. Instead of following its 1918 Spanish Flu brethren and fading away inside 18 months, the new Covid “Delta” variant which is far more contagious and on the rise is digging in. In fact,

Executives are spending more time today concerned about operational risk than ever before. Operational risk is an operational approach to represent knowledge management but in this case, it seeks to manage organizational knowledge in order to identify, satisfy and retain talent. Similar to customer relationship management, knowledge management is a critical enabler for identifying, satisfying

Have you been cheated out of a benefit you earned on the job?  Was your job terminated for no good reason when you were on the eve of making a big score?  Do you think you were fired just so the company could keep the money or equity and not pay you? Even as a

The banking sector is one of the most critical aspects of a country’s economy, despite their preferred economic systems. Banks play a critical role in an economy by facilitating funds allocation from the savers to borrowers. Banks accept deposits from its clients which it then uses to lend financial support to consumers and business organizations.

You understand the importance of encouraging employee engagement. Workers who are engaged are enthusiastic about their jobs, focused on their assignments and committed to the organization’s mission. They feel positive about their work, and that optimism helps them to be creative, energetic and collaborative. But some leaders don’t realize that a key to promoting engagement

You want to change careers, but you’re not sure how and if you do make a change, you want to make sure that it’s a positive one. As well as meeting your fundamental need for an income, your career can be enjoyable, provide for great satisfaction and can positively impact your happiness and wellbeing. The

The customer journey should determine a business’s ecosystem. To map the customer journey, leaders should reach out to peers and partners who can help the company realize what customers are looking for and the changes necessary to meet those demands. Then, the enterprise can begin building and shaping its ecosystem more effectively. Here are six questions

Recruiting energetic people and empowering them to achieve elevated levels withing the organisation is a number one focus of mine on a daily basis. It is my goal to build my team to become leaders in their own right. This, to me, is the best way I can lead. It enables a business to grow

What do most Fortune 500 executives have in common? They learned important lessons on the fields and courts of their high school and collegiate sports teams. In partnership with Chief Executive, former Sports Illustrated editor Don Yaeger hosts our weekly Corporate Competitor podcast, diving into the convergence of sports, business and leadership. A recent episode

As the boundaries between work and home continue to blur, how companies respond to social and political issues is more important than ever. Employees are taking note of their employer’s stance on key issues and subsequent actions, and creating an environment of trust, support and psychological safety can help leaders promote healthy engagement among employees.

Those hardest hit by sudden forced changes to their work is not determined by their skills, qualifications, experience or income level, but often by how people construct their sense of identity. A person’s work identity can help them advance through adversity or it can be their undoing, it can make or break them. Supporting the

And it most definitely begins with people we give the right to “Leadership”.  There are 2 absolutes about the “Leadership” role:  1) Their experience and skills match the role (for instance if people are put into wrong roles & higher grades without prior experience & prior skills that the role requires, its a disservice to

If you’re reading this you may well be thinking, “do I really need to hire an HR person?” Many CEO’s and executives will recount their poor experiences with HR leaders and HR as a profession generally. It is often with significant reluctance and resignation that companies embark on the process of hiring HR into their

Since the beginning, fraudsters have always had one goal: separating hard working individuals and corporations from their hard-earned money. Often, the money that fraudsters steal is directed to fund even more dangerous activities throughout the world, including terrorism, human trafficking, arms deals, and government instability. Although the goal has stayed the same, tactics performed to

Innovation is supposed to be the lifeblood of Silicon Valley and other tech hubs around the world. But we rarely talk about what conditions it needs to thrive and be sustained over time. If you are working in an industry that has already been making products for a century, how can you innovate within a