CEO

Col. (Ret.) Diane Ryan, Associate Dean of Programs and Administration at the Tisch College of Civic Life, Tufts University Col. (Ret.) Diane Ryan served in a variety of command and staff assignments during 29 years as a U.S. Army officer. Now a professor and management coach, Chief Executive asked her to share insights on three

It was the beginning of 2020 when the Swiss government decided that in-person classes could no longer be permitted. From one day to the next, classes became virtual. The impact of this decision on students and teachers was tremendous. As a lecturer during this time, one of the biggest struggles I had to face was

The way in which organizations innovate, and places where they are based to do this, have changed profoundly over the last decade due to two overall trends – convergence and disruption. Companies have moved away from closed innovation models to more open approaches in which organizations and places work in collaborative ecosystems and networks, forming

Local businesses have lagged behind their larger brethren in moving to digital marketing, but digital became a lifeline during the pandemic when many traditional forms of marketing were no longer available. McKinsey reported that the percentage of products and services that are partially or fully digitized (in North America) increased from 34% in May 2018,

Do you consider yourself an open-minded, rational and logical person? Chances are, you probably aren’t. Like it or not, we’re all controlled by cognitive biases: a series of beliefs, prejudices and preconceived ideas that help us process information quickly and make decisions – though not always the right ones. While this doesn’t have too great

In most organisations, someone who is good at their job will, at some point or another, earn a promotion. However, when the promotion comes with leadership responsibilities, many people lack the requisite skillset for their new role. What was required previously may not be what’s required when you are tasked with leading a team of

Millennials have been struggling to generate wealth when compared to previous generations, with the average Baby Boomer holding up to 7x the wealth of Millennials at the same age. Add in the pandemic, and financial futures of “the unluckiest generation in U.S. history” are grim. According to a recent survey from Deloitte, two-thirds of Millennials

Americans are leaving their jobs at an alarming rate. With 95 percent of workers considering changing jobs and 92 percent saying they would switch industries to find the right position, (Monster.com), this mass exodus has even been given a name: “The Great Resignation.” Employees became accustomed to remote work during the pandemic and, now that

Over the past year, we’ve seen a long-overdue call to not only acknowledge but take action to address long-standing structural inequities. So, we were curious to understand: what progress have organizations achieved in advancing diversity, equity and inclusion (DE&I) in this time? And, more importantly, what is (and isn’t) working when it comes to advancing

What impact does CEO reputation have on your company? Traditionally, the CEO plays a central role in setting vision, driving strategy and communicating company value.  But what about the CEO’s reputation?  After all, as long as the organization stays on track, does it really matter how the public feels about its chief executive?  If the

Executive teams face unique challenges. The organization’s business strategy and architecture (structure, processes, and culture) are both shaped by them and shape them. Team members have large individual jobs, with accountability for significant amounts of financial and organizational impact; they also tend to have big ambitions and are often in implicit (or explicit) competition for

Tony Robbins says that people are motivated by different things. One of them is uncertainty: enjoying the challenge of not knowing what’s ahead; variety if you will. Others are motivated by certainty and the reassurance it brings.   In today’s world, I would wager that even the former group may be overwhelmed by the current level

In my recent book Win, Win, Win: The 18 Inclusion-isms You Need to Become a Disability Confident Employer ( Win, Win, Win Book) I provide 18 tactics anyone can apply to become an inclusive, welcoming leader. As helpful as that is, the hiring challenges small businesses are facing immediately after Covid and beyond – are near crisis level. 

One of the biggest success stories from the pandemic has been the growth in e-commerce, fuelled by lockdowns and recession in America. There is a growth in demand for discounted goods from consumers in the U.S., which sellers are keen to source from low-cost destinations like China. Cross-border selling on marketplaces, such as Amazon, Etsy,

Do you know how 3D printing has revolutionized the world? How did this Design thinking shape up? Interesting query! Innovative products and designs are an outcome of rationalized out-of-box thinking, foresight being its progenitor and often centred on users or stakeholders. It is evolutionary in terms of the designer’s perception, moving few steps ahead into

Have you ever been in a situation where you wanted to speak up, but didn’t? No matter what, I’m sure there’s been a moment in life where your in-action, or having somebody else brush you off, made you feel small. Maybe you got a promotion, but were too afraid you’d be seen as “bragging” if

In a couple of weeks, it’ll be my seven-year anniversary of joining my father Ray Boorojian at WaveCapital Partners, LLC. What an incredible journey it has been for me throughout my professional maturation thus far at the company. Working with a family member is not an education you’ll get anywhere else, neither in college nor

Great leaders regularly discuss diversity and inclusion while taking progressive action to create such a culture in the workplace. A newer trend adds neurodiversity into the discussion, in cases of both identified and unidentified neurodiverse employees. Social awkwardness, previously attributed to the neurodiverse community, is the new norm in this era of working through a

On March 23, 2020, the  S&P 500 bottomed out. It dropped 34% from the mid-February 2020 high to the bottom. In fact, such a drop has never been seen before in that intensity. While the S&P 500 dropped 50% in 2008 at the start of the Great Recession, this drop was more intense. The distance

In April 2020, just one month into the U.S stay-at-home order, U.S divorce rates increased by 34 percent – with 20 percent of those couples having been married for five months or less. According to a statistic shared by Health Street, 4.5 million marriages ending in divorce are due to substance abuse, with alcohol and